Ruben Spruijt from PQR posted a blog entry over at BrianMadden mentioning that Citrix support has released a video of their CSEIT session that covers troubleshooting tools for CPS environments.  I attended this session myself and it's a overall good session, though much of the tools covered are things I'm already using.  Still, a great review of the available tools.  Ruben is kindly hosting the video/PPT download on his site here.