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Jul 17

Written by: Shawn Bass
Friday, July 17, 2009 7:18:29 PM 

After having just migrated a customer from Web Interface 3.0 + Secure Gateway 2.0 to Web Interface 5.1 / Secure Gateway 3.1.1 I had the unfortunate pleasure of finding a memory leak in Secure Gateway 3.1.1.  After some period of time (hours/days depending on how busy your SG environment is) the private bytes in use by the Secure Gateway service climbs to a point where it stops functioning.  When this happens you're down.  What's worse is that if you're using traditional port monitoring on a hardware load balancer, the SG Service still listens on 443 so your load balancer won't direct users away from the non-functional Secure Gateway host.  About three days ago Citrix pulled the Secure Gateway 3.1.1 download as visible on CTX121012  However that doesn't help me much since my customer was turned up a few days prior to it being pulled UGH!.  Anyway, I'm now in the process of uninstalling SG 3.1.1 and installing 3.1 in it's place (which sucks because 3.1 has a security vulnerability).  Hopefully Citrix will put out a fixed 3.1.1 release and more importantly hopefully they start communicating these types of things through their blog, etc.

 

UPDATE:  Citrix has released Secure Gateway v3.1.2 that resolves the memory leak.  Get it at CTX122212.

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3 comment(s) so far...

Re: Beware of Secure Gateway v3.1.1 - it has a major memory leak that will take down your WI/SG environment

Thanks for the info. I will promote it on my site so others can learn about it.....

Scott

By Scott Hahn on   Friday, July 24, 2009 6:36:08 AM

Re: Beware of Secure Gateway v3.1.1 - it has a major memory leak that will take down your WI/SG environment

Very True.....it kinda give a very tough time in load balancing and site browsing.

By Irffan on   Sunday, July 26, 2009 11:52:34 PM

Re: Beware of Secure Gateway v3.1.1 - it has a major memory leak that will take down your WI/SG environment (UPDATE)

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By sdfs on   Tuesday, February 23, 2010 8:49:13 PM

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